{"id":16332,"date":"2024-03-20T09:14:43","date_gmt":"2024-03-20T08:14:43","guid":{"rendered":"https:\/\/docs.centralpay.com\/documentation\/payment-links\/payment-requests\/"},"modified":"2026-08-18T11:33:20","modified_gmt":"2026-08-18T09:33:20","slug":"payment-requests","status":"publish","type":"docs","link":"https:\/\/docs.centralpay.com\/en\/documentation\/payment-links\/payment-requests\/","title":{"rendered":"Payment requests"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The payment request (<code>PaymentRequest<\/code>) is the service that allows you to generate payment links. You can create payment requests via API or via the Merchant Portal. The payment request can also be paired with the <a href=\"https:\/\/docs.centralpay.com\/en\/documentation\/automations-integrations-and-exports\/email-sms-notifications\/\">CentralPay notification service<\/a>, allowing you to easily send a payment link to your customers by email or SMS and schedule automated reminders.  <\/p>\n\n<h2 class=\"wp-block-heading\">1. API creation<\/h2>\n\n<h3 class=\"wp-block-heading\">1.1. Create a PaymentRequest<\/h3>\n\n<p class=\"wp-block-paragraph\">Below are the available payment methods and the corresponding API values in the PaymentRequest service:<\/p>\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Desired payment method or mode<\/th><th>API values to provide<\/th><\/tr><\/thead><tbody><tr><td><strong>One-off payments<\/strong><\/td><td><\/td><\/tr><tr><td>Card transaction<\/td><td>paymentMethod[]=TRANSACTION<\/td><\/tr><tr><td>Card deposit (reserved for rental businesses)<\/td><td>paymentMethod[]=TRANSACTION <br \/>transaction[source]=DP<\/td><\/tr><tr><td>Card verification\/imprint (0\u20ac transaction)<\/td><td>paymentMethod[]=TRANSACTION <br \/>transaction[source]=RI<\/td><\/tr><tr><td>Bank transfer transaction<\/td><td>paymentMethod[]=SCT_TRANSACTION<\/td><\/tr><tr><td>SEPA Direct Debit transaction<\/td><td>paymentMethod[]=SDD<br \/>sdd[remittanceInformation]<\/td><\/tr><tr><td>Pay by bank transaction (standard transfer)<\/td><td>paymentMethod[]=SCT_TRANSACTION_PIS<\/td><\/tr><tr><td>Pay by bank transaction (instant transfer by default, otherwise standard)<\/td><td>paymentMethod[]=SCT_TRANSACTION_PIS_IP<\/td><\/tr><tr><td><strong>Recurring payments<\/strong><\/td><td><\/td><\/tr><tr><td>Card subscription<\/td><td>paymentMethod[]=SUBSCRIPTION <br \/>subscriptionModel[subscriptionModelId]<\/td><\/tr><tr><td>SEPA Direct Debit subscription<\/td><td>paymentMethod[]=SUBSCRIPTION<br \/>subscription[source]=SDD<br \/>subscriptionModel[subscriptionModelId]<\/td><\/tr><tr><td>Card instalment payment<\/td><td>paymentMethod[]=INSTALLMENT<br \/>intallment[intervalUnit]<br \/>installment[intervalCount]<br \/>installment [iterationCount]<\/td><\/tr><tr><td>SEPA Direct Debit instalment payment<\/td><td>paymentMethod[]=INSTALLMENT<br \/>installment[source]=SDD<br \/>intallment[intervalUnit]<br \/>installment[intervalCount]<br \/>installment [iterationCount]<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p class=\"wp-block-paragraph\">If you want to allow multiple payment methods or modes in your PaymentRequest, you must provide the paymentMethod object multiple times.<\/p>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Example:<\/strong><\/p>\n\n<pre class=\"wp-block-preformatted\">paymentMethod[]=TRANSACTION\npaymentMethod[]=SCT_TRANSACTION<\/pre>\n\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f Some combinations of payment methods or modes may conflict and your PaymentRequest may return an error. For example, you cannot allow a TRANSACTION and a SUBSCRIPTION; however, you can allow a TRANSACTION and an INSTALLMENT. <\/p>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Here is the key information about other values to provide when creating a PaymentRequest:<\/p>\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Label<\/th><th>Definition<\/th><\/tr><\/thead><tbody><tr><td><code>amount<\/code><\/td><td>Payment request amount in cents<\/td><\/tr><tr><td><code>merchantPaymentRequestId<\/code><\/td><td>Custom reference (your order or invoice number, for example) that you can use to reconcile the payment. This value will be visible to your customer on the payment page <\/td><\/tr><tr><td><code>description<\/code><\/td><td>Custom description (name of the product or service sold). This value will be visible to your customer on the payment page <\/td><\/tr><tr><td><code>additionalData[*]<\/code><\/td><td>Free key-value data, allowing you to pass through one or more data items (invoice references, customer number, etc.). Not visible to your customer on the payment page <\/td><\/tr><tr><td><code>createCustomer<\/code><\/td><td>TRUE \/ FALSE creation of a Customer account (in particular, enables saving the customer payment method: card, SEPA mandate, and creating a virtual IBAN dedicated to the Customer)<\/td><\/tr><tr><td><code>breakdown[customerId]<\/code><\/td><td>Select an existing Customer<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<pre class=\"wp-block-preformatted\">\u2139\ufe0f For SEPA transfer transactions, you can define whether you want to display the Virtual IBAN dedicated to the Customer or generate a single-use Virtual IBAN (SCT) from the <a href=\"https:\/\/docs.centralpay.com\/en\/documentation\/merchant-accounts-and-sales-channels\/retail-locations\/\">settings of your Points of Sale<\/a>.<\/pre>\n\n<h3 class=\"wp-block-heading\">1.2. Send a PaymentRequest by email \/ SMS<\/h3>\n\n<p class=\"wp-block-paragraph\">When creating it, you can ask CentralPay to send the payment request to your customer. There are two sending methods: <\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Via the default PaymentRequest mailer: <\/strong>CentralPay sends the payment request using a standardised email\/SMS template and from the sender email configured in your point of sale (or, failing that, CentralPay\u2019s sender email &#8220;no-reply@centralpay.eu&#8221;).\n<ul class=\"wp-block-list\">\n<li>To do this, you must <em>[coming soon]<\/em><br \/><br \/><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Via the <a href=\"https:\/\/docs.centralpay.com\/en\/documentation\/automations-integrations-and-exports\/email-sms-notifications\/\">CentralPay email\/SMS notification service<\/a>:<\/strong> CentralPay sends the payment request according to the scenario and communication templates you have configured. This service notably enables automated customer reminders, based on the payment request parameters (payment deadlines, payment progress, etc.). \n<ul class=\"wp-block-list\">\n<li>To do this, you must <em>[coming soon]<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">1.3. Specific features<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>Send an open-amount payment request (multi-payment methods)<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">It is possible to allow the amount to be paid to be modified (up to the initial amount), so that your payers can pay the amount due using multiple payment methods or at different times.<\/p>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Example: <\/strong><\/p>\n\n<pre class=\"wp-block-preformatted\"><span style=\"text-decoration: underline\">Example of a \u20ac500 payment request:<\/span><br \/><br \/>\u2022 Payment of \u20ac250 by transfer, then \u20ac250 by card<br \/>\u2022 Or \u20ac300 with a first card, then \u20ac200 with another<br \/>\u2022 Or payment of \u20ac350 with a card, then come back later to pay the remaining \u20ac150 with the same card<\/pre>\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">To do this, you must <em>[coming soon]<\/em><\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Send a payment request to multiple recipients<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">It is possible to send a payment request to multiple recipients with a different amount to be paid by each of them. As follows: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Each participant receives an email or SMS notification detailing the item to be paid<\/li>\n\n\n\n<li>Amounts are set by the initiator or left open for each participant, who pays the amount they wish<\/li>\n\n\n\n<li>The dates configured on the request (creation, expiration, etc.) allow notifications to be generated for each participant<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">To do this, you must <em>[coming soon]<\/em><\/p>\n\n<h2 class=\"wp-block-heading\">2. Creation from the Merchant Portal<\/h2>\n\n<h3 class=\"wp-block-heading\">2.1. Creation and types of payment requests<\/h3>\n\n<p class=\"wp-block-paragraph\">You can create a payment request from         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Merchant Portal <\/span><span class=\"direction_step\"> Payment requests <\/span><span class=\"direction_step\"> Payment links <\/span><span class=\"direction_step\"> Create<\/span>        <\/span>\r\n        .<\/p>\n\n<p class=\"wp-block-paragraph\">Payment requests created from the Merchant Portal are necessarily sent to your customers by CentralPay. Depending on your needs, you must choose one of the following request types: <\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Instant request: <\/strong>A simple request, sent from CentralPay\u2019s standard email\/SMS senders and templates<\/li>\n\n\n\n<li><strong>Scheduled request: <\/strong>An advanced request, using the communication templates, scenarios, and sending\/reminder rules that you have previously configured in the <a href=\"https:\/\/docs.centralpay.com\/en\/documentation\/automations-integrations-and-exports\/email-sms-notifications\/\">CentralPay email\/SMS notification s<\/a>ervice. A scheduled request sent without selecting a notification scenario will automatically be reclassified as an instant request <\/li>\n<\/ul>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Once created, you can access the payment page by clicking         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">payment request details <\/span><span class=\"direction_step\"> Payment form<\/span>        <\/span>\r\n        . This way, you can send your customer the page URL in case of a sending error. <\/p>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Access: <\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-backoffice.centralpay.net\/admin\/paymentrequest\/index\" target=\"_blank\" rel=\"noreferrer noopener\"><code>Recette<\/code> Merchant Portal &#8211; Payment requests<\/a><\/div>\n<\/div>\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/backoffice.centralpay.net\/admin\/paymentrequest\/index\" target=\"_blank\" rel=\"noreferrer noopener\"><code>Production<\/code> Merchant Portal &#8211; Payment requests<\/a><\/div>\n<\/div>\n\n<h3 class=\"wp-block-heading\">2.2. Payment request profiles<\/h3>\n\n<p class=\"wp-block-paragraph\">To make it easier to create payment requests, you can create predefined profiles that include the main request settings:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Point of sale<\/li>\n\n\n\n<li>Currency<\/li>\n\n\n\n<li>Language<\/li>\n\n\n\n<li>Allowed payment methods<\/li>\n\n\n\n<li>Payment due date (contractual payment terms)<\/li>\n\n\n\n<li>Link expiration (time before the link expires)<\/li>\n\n\n\n<li>Notification scenarios<\/li>\n\n\n\n<li>Rerouting of the payment confirmation email<\/li>\n\n\n\n<li>Display rules (payment page settings)<\/li>\n\n\n\n<li>Customer creation<\/li>\n\n\n\n<li>Attachments<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">You can then use this profile when creating your scheduled payment requests via the Merchant Portal, or via flat-file import.<\/p>\n\n<h3 class=\"wp-block-heading\">2.3. Create payment requests by flat-file import<\/h3>\n\n<p class=\"wp-block-paragraph\">From         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\">Merchant Portal <\/span><span class=\"direction_step\"> Payment requests <\/span><span class=\"direction_step\"> Payment links <\/span><span class=\"direction_step\"> Import<\/span>        <\/span>\r\n        , you can upload a payment request import file. This use may be recommended for businesses that want to send, at the end of the month, and automatically follow up on a list of debtors. <\/p>\n\n<p class=\"wp-block-paragraph\">Download the template:  <\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/test-backoffice.centralpay.net\/bundles\/cpaycorepaymentrequest\/examples\/example.csv\" target=\"_blank\" rel=\"noreferrer noopener\">CSV format\u279d<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/test-backoffice.centralpay.net\/bundles\/cpaycorepaymentrequest\/examples\/example.json\" target=\"_blank\" rel=\"noreferrer noopener\">JSON format \u279d<\/a><\/li>\n<\/ul>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Some important information:<\/p>\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Label<\/th><th>Definition<\/th><\/tr><\/thead><tbody><tr><td><code>profil_uuid<\/code>*<\/td><td>UUID of the payment request profile<\/td><\/tr><tr><td><code>merchant_payment_request_id<\/code><\/td><td>Custom reference (your order or invoice number, for example) that you can use to reconcile the payment. This value will be visible to the payer on the payment page. <\/td><\/tr><tr><td><code>description<\/code><\/td><td>Custom description (name of the product or service sold). This value will be visible to your customer on the payment page. <\/td><\/tr><tr><td><code>total_amount<\/code>*<\/td><td>Payment request amount. Provide as a double with a &#8220;.&#8221; separator (e.g., 500.00 for \u20ac500). <\/td><\/tr><tr><td><code>last_name<\/code><\/td><td>Last name<\/td><\/tr><tr><td><code>first_name<\/code><\/td><td>First name<\/td><\/tr><tr><td><code>email<\/code>*<\/td><td>Recipient email<\/td><\/tr><tr><td><code>phone<\/code><\/td><td>Recipient phone number in international format (e.g., 33612345678).  <\/td><\/tr><tr><td><code>create_customer<\/code><\/td><td>Creation of a &#8220;Customer&#8221; customer profile: enter &#8220;O&#8221; for YES or &#8220;N&#8221; for NO<\/td><\/tr><tr><td><code>link_expiration_date<\/code><\/td><td>Payment request expiration date (date after which the customer can no longer pay you)<\/td><\/tr><tr><td><code>deadline<\/code><\/td><td>Payment due date (date by which your customer must have paid you, and after which they are late).<\/td><\/tr><tr><td><code>receipt_email<\/code><\/td><td>Email address to which you want to reroute the payment confirmation email<\/td><\/tr><tr><td><code>language<\/code>*<\/td><td>Communication and payment page language (FRE for French, ENG for English&#8230;)<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">Fields marked with * are required.<\/figcaption><\/figure>\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The payment request (PaymentRequest) is the service that allows you to generate payment links. You can create payment requests via API or via the Merchant Portal. The payment request can also be paired with the CentralPay notification service, allowing you to easily send a payment link to your customers by email or SMS and schedule [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":16328,"menu_order":2,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[138],"class_list":["post-16332","docs","type-docs","status-publish","hentry","doc_badge-paymentrequest","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Payment requests - CentralPay Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.centralpay.com\/en\/documentation\/payment-links\/payment-requests\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Payment requests - CentralPay Documentation\" \/>\n<meta property=\"og:description\" content=\"The payment request (PaymentRequest) is the service that allows you to generate payment links. 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