{"id":16449,"date":"2024-03-20T09:21:27","date_gmt":"2024-03-20T08:21:27","guid":{"rendered":"https:\/\/docs.centralpay.com\/documentation\/sepa-direct-debit-transaction\/responses-statuses-and-webhooks\/"},"modified":"2026-08-19T14:00:48","modified_gmt":"2026-08-19T12:00:48","slug":"responses-statuses-and-webhooks","status":"publish","type":"docs","link":"https:\/\/docs.centralpay.com\/en\/documentation\/sepa-direct-debit-transaction\/responses-statuses-and-webhooks\/","title":{"rendered":"Responses, statuses, and webhooks"},"content":{"rendered":"\n

1. Refunds related to SEPA direct debits<\/h2>\n\n

When an SDD (SEPA Direct Debit) transaction is rejected, your customer\u2019s bank sends a rejection code that identifies the cause. It is important to distinguish between rejections<\/strong> (initiated by the bank, which are received quickly) and contests<\/strong> (initiated by the customer, which may be received several weeks or months after the transaction): <\/p>\n\n

Disputes<\/strong><\/td><\/td><\/tr>
MD06 <\/td>Transaction disputed by the debtor (may be received up to 8 weeks after the transaction)<\/td><\/tr>
MD01 <\/td>Dispute due to lack of mandate (may be received up to 13 months after the transaction)<\/td><\/tr>
SL01 <\/td>Merchant ICS blacklisted by the customer via their bank<\/td><\/tr>
MS02<\/td>Reason not provided (may include disputes or rejections)<\/td><\/tr>
Rejections<\/strong><\/td><\/td><\/tr>
AM04 <\/td>Insufficient provisions<\/td><\/tr>
Any other code<\/td>Various technical rejections (account closed, frozen, unreachable IBAN, etc.)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n

\ud83d\udc49 View the complete list of SDD rejection codes \u279d<\/a><\/p>\n\n

2. Statuses related to SEPA direct debits<\/h2>\n\n

Consult SDD Transaction statuses \u279d<\/a><\/p>\n\n

Consult Mandates statuses \u279d<\/a><\/p>\n\n

Consult bankAccount statuses \u279d<\/a> (coming soon)<\/em><\/p>\n\n

Consult Subscription statuses \u279d<\/a><\/p>\n\n

Consult Installment statuses \u279d<\/a><\/p>\n\n

3. Webhooks related to SEPA direct debits<\/h2>\n\n

Consult SDD Transaction Webhooks \u279d<\/a><\/p>\n\n

Consult Mandates Webhooks \u279d<\/a><\/p>\n\n

Consult bankAccount Webhooks \u279d<\/a><\/p>\n\n

Consult Customer Webhooks \u279d<\/a><\/p>\n\n

Consult Subscription Webhooks \u279d<\/a><\/p>\n\n

Consult Installment Webhooks \u279d<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

1. Refunds related to SEPA direct debits When an SDD (SEPA Direct Debit) transaction is rejected, your customer\u2019s bank sends a rejection code that identifies the cause. It is important to distinguish between rejections (initiated by the bank, which are received quickly) and contests (initiated by the customer, which may be received several weeks or […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":16424,"menu_order":7,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-16449","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"yoast_head":"\nResponses, statuses, and webhooks - CentralPay Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.centralpay.com\/en\/documentation\/sepa-direct-debit-transaction\/responses-statuses-and-webhooks\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Responses, statuses, and webhooks - CentralPay Documentation\" \/>\n<meta property=\"og:description\" content=\"1. 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