{"id":16692,"date":"2024-03-19T16:26:04","date_gmt":"2024-03-19T15:26:04","guid":{"rendered":"https:\/\/docs.centralpay.com\/documentation\/customer-portal\/"},"modified":"2026-09-03T09:24:27","modified_gmt":"2026-09-03T07:24:27","slug":"customer-portal","status":"publish","type":"docs","link":"https:\/\/docs.centralpay.com\/en\/documentation\/general-information\/customer-portal\/","title":{"rendered":"Customer Portal"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The CentralPay Customer Portal is the interface for <a href=\"https:\/\/docs.centralpay.com\/en\/documentation\/merchant-accounts-and-sales-channels\/customer-profiles\/\">Customer Profiles (<code>Customer<\/code>)<\/a>. It allows your customers to: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>View their payment history<\/li>\n\n\n\n<li>To manage their ongoing transactions (updating their default payment method, canceling a subscription, etc.)<\/li>\n\n\n\n<li>But also to get in touch with you if you have any questions about a transaction (contact form)<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">This portal is primarily used by customers to manage recurring payments. CentralPay&#8217;s compliance teams may require that the URL for this portal be included in the footer or the terms and conditions of your e-commerce site. <\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\"><span style=\"text-decoration: underline;\">To log in, your customers have two options:<\/span><\/p>\n\n<p class=\"wp-block-paragraph\">Either through the Customer Portal homepage, by entering the details of one of their payments made using your CentralPay Merchant Profile:<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-customer.centralpay.net\/home\" target=\"_blank\" rel=\"noreferrer noopener\"><code>Recette<\/code>  Customer Portal<\/a><\/div>\n<\/div>\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/customer.centralpay.net\/home\" target=\"_blank\" rel=\"noreferrer noopener\"><code>Production<\/code>  Customer Portal<\/a><\/div>\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p>Ou en direct via le lien communiqu\u00e9 dans les emails automatique de cr\u00e9ation d&#8217;abonnement \/ de paiement fractionn\u00e9, ou en int\u00e9grant le CustomerID visible dans votre Portail Marchand :         <span class=\"direction_steps\">\r\n            <span class=\"direction_step\"> Compte <\/span><span class=\"direction_step\"> Customer <\/span><span class=\"direction_step\"> D\u00e9tail <\/span><span class=\"direction_step\"> CustomerId <\/span>        <\/span>\r\n        <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Sandbox Customer Portal:<em> <\/em>https:\/\/test-customer.centralpay.net\/customer\/?uuid=[CustomerId]<\/li>\n\n\n\n<li>LIVE Customer Portal: https:\/\/customer.centralpay.net\/customer\/?uuid=[CustomerId]<\/li>\n<\/ul>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The CentralPay Customer Portal is the interface for Customer Profiles (Customer). It allows your customers to: This portal is primarily used by customers to manage recurring payments. CentralPay&#8217;s compliance teams may require that the URL for this portal be included in the footer or the terms and conditions of your e-commerce site. To log in, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":16728,"menu_order":7,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-16692","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Portal - CentralPay Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.centralpay.com\/en\/documentation\/general-information\/customer-portal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Portal - CentralPay Documentation\" \/>\n<meta property=\"og:description\" content=\"The CentralPay Customer Portal is the interface for Customer Profiles (Customer). 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